In-Home Supportive Services (IHSS) pays for help at home so people who are older, blind, or have a disability, including children, can stay safely where they live. In Los Angeles County, IHSS served 314,976 people in September 2026, according to state program data.
This guide covers who qualifies, how to apply in Los Angeles County, how to become a paid provider, what providers earn, and how IHSS works alongside the county’s seven regional centers for people with developmental disabilities. Every phone number and figure below was checked against county, state, regional center, or union records in November 2026.
IHSS in Los Angeles County
- (888) 944-4477Apply for IHSS by phone. Or call the IHSS Helpline, (888) 822-9622, option 4, Monday–Friday, 8 a.m.–5 p.m.
- $19.64/hrLos Angeles County IHSS provider wage since January 1, 2026. No 2027 rate has been published yet.
- (877) 565-4477PASC, the IHSS Public Authority: Homecare Registry, provider help, and back-up care.
- 7regional centers serve Los Angeles County, each in its own area. Find yours by street address with the DDS lookup.
Sources: Los Angeles County DPSS; PASC; CDSS; SEIU Local 2015; DDS. Verified November 2026.
Who runs IHSS in Los Angeles County
IHSS is a statewide Medi-Cal program, but each county runs it locally. In Los Angeles County, two organizations share the work.
The county’s Department of Public Social Services (DPSS) runs the IHSS program itself: applications, home assessments, and decisions about your hours. To apply, call (888) 944-4477. For questions about an open case or about becoming a provider, call the IHSS Helpline at (888) 822-9622, Monday through Friday, 8 a.m. to 5 p.m. DPSS has seven IHSS offices around the county.
The Personal Assistance Services Council (PASC) is the county’s IHSS Public Authority, set up by the Board of Supervisors in 1997. It runs the Homecare Registry, helps providers with background checks and enrollment questions, and is the employer of record when wages are bargained with SEIU Local 2015. Its office is at 3452 E. Foothill Blvd., Suite 900, in Pasadena. Call (877) 565-4477.
One county department, one Public Authority
DPSS (Department of Public Social Services) takes applications, sends the social worker, decides whether you qualify and how many hours you get, and enrolls providers. Call (888) 944-4477 to apply, or the IHSS Helpline, (888) 822-9622, for everything else.
PASC (Personal Assistance Services Council) is the Public Authority. It runs the free Homecare Registry, answers background check questions, runs the back-up provider programs, and bargains wages with the union. Call (877) 565-4477.
The county’s online services locator lists a separate help line for each IHSS office. DPSS and PASC send everyone to the IHSS Helpline, (888) 822-9622, so start there.
Where to go in Los Angeles County
Los Angeles County covers about 4,059 square miles of land, with about 9.69 million residents and 88 incorporated cities. The largest are Los Angeles, Long Beach, Santa Clarita, Glendale, and Lancaster. IHSS applications are taken by phone, mail, and fax. DPSS has seven IHSS offices, all open Monday through Friday, 8 a.m. to 5 p.m., and new providers visit one to finish enrollment. PASC’s office is in Pasadena.
Los Angeles County borders four other counties with their own IHSS offices and pay rates. If you or a family member lives across the line, see our guides to Orange County, Ventura County, San Bernardino County, and Kern County. Moving? Your case can follow you: how IHSS transfers when you move counties.
Where to go for IHSS help
Los Angeles County IHSS takes applications by phone, mail and fax. The map shows PASC and three of the seven DPSS IHSS offices; all seven are listed below.
- 9.69Mresidents (2025 est.)
- 4,059square miles of land
- 88incorporated cities
Incorporated city
County outline from U.S. Census–derived boundary data; Santa Catalina and San Clemente islands are not shown. Pins and city dots are placed approximately. Addresses: Los Angeles County DPSS and PASC, verified November 2026.
- PASC (IHSS Public Authority): 3452 E. Foothill Blvd., Suite 900, Pasadena, CA 91107. Monday to Friday, 8 a.m. to 5 p.m.; in-person Registry applications 9 a.m. to 4 p.m.
- Apply for IHSS by mail: DPSS In-Home Supportive Services, PO Box 769, Rosemead, CA 91770. By fax: (562) 684-4264.
- DPSS IHSS office, Burbank: 3307 N. Glenoaks Blvd., Burbank, CA 91504.
- DPSS IHSS office, Chatsworth: 21615 Plummer St., Chatsworth, CA 91311.
- DPSS IHSS office, Lancaster: 335-C East Ave. K-6, Lancaster, CA 93535.
- DPSS IHSS office, Metro: 3833 S. Vermont Ave., Los Angeles, CA 90037.
- DPSS IHSS office, Monterey Park: 588 Atlas Ave., Monterey Park, CA 91755.
- DPSS IHSS office, Pomona: 360 E. Mission Blvd., Pomona, CA 91766.
- DPSS IHSS office, Torrance: 20101 Hamilton Ave., Suite 150A, Torrance, CA 90502.
- All seven DPSS IHSS offices are open Monday to Friday, 8 a.m. to 5 p.m. For any of them, call the IHSS Helpline at (888) 822-9622.
Who can get IHSS
IHSS is for people who are 65 or older, blind, or have a disability, including children, and who can’t stay safely at home without help. The California Department of Social Services (CDSS) sets four requirements for every applicant, including Medi-Cal eligibility:
The four state requirements
- California residentYou live in California. To apply in Los Angeles County, you live in Los Angeles County.
- Medi-Cal eligibility determinationIHSS is a Medi-Cal program. The county checks your Medi-Cal eligibility as part of the application.
- You live at homeYour own home or a home of your choosing. Hospitals, nursing facilities and licensed care homes don't count.
- Health Care Certification (SOC 873)A licensed health care professional completes it. The county must have it before services are authorized.
Who it's for: people who are 65 or older, blind, or have a disability, including children, and who can't stay safely at home without help.
The 45-day clock on your doctor's form
When the county asks for the SOC 873 Health Care Certification, you have 45 calendar days to return it. If your doctor needs more time, ask the county for a good-cause extension before the 45 days run out.
If the form or acceptable alternative documentation never arrives, the application is denied. If waiting would put you at risk of moving into a facility, the county can approve services temporarily while the form is pending.
Your doctor's office cannot charge you a fee to fill out IHSS eligibility forms (Health and Safety Code §123114).
How to apply for IHSS in Los Angeles County
You can start an application by phone, mail, or fax. Here is how the process works from the first contact to hiring a caregiver.
From first call to first caregiver
- 1Call or send in an applicationCall (888) 944-4477 or (213) 744-4477. Or mail a completed SOC 295 to DPSS In-Home Supportive Services, PO Box 769, Rosemead, CA 91770, or fax it to (562) 684-4264.
- 2Have a home visitA county social worker interviews you at home and assesses what you can and can't do safely on your own.
- 3Return the SOC 873Your licensed health care professional completes the Health Care Certification. You have 45 days from the county's request.
- 4Get your Notice of ActionThe county tells you in writing if you're approved or denied, and how many hours a month you get for each service.
- 5Hire your providerYou choose, hire and supervise your own caregiver. If you need help finding one, ask the PASC Homecare Registry at (877) 565-4477.
A few things the steps above don’t spell out. At your home visit, the social worker assesses the types and hours of services you need, using information from you and, where appropriate, your doctor. If you’re denied, your Notice of Action gives the reason and your right to appeal; if you’re approved, it lists your services and monthly hours. You are your provider’s employer: you hire, train, supervise, and if needed, let them go.
You can also reach the IHSS Helpline at (888) 822-9622, option 4. If you need help finding someone, the PASC Homecare Registry can send you a list of up to five available providers.
Mail your application to Rosemead, not City of Industry
The DPSS IHSS web page and the county’s January 2026 IHSS brochure say to mail the SOC 295 to PO Box 769, Rosemead, CA 91770, or fax it to (562) 684-4264.
A DPSS resource directory dated October 8, 2026 still lists the older address, PO Box 93730, City of Industry, and fax (562) 222-2827, which were on the 2024 brochure. Use the Rosemead box and the 684-4264 fax. If you are not sure, call (888) 944-4477 before you send anything with personal information.
Becoming an IHSS provider in Los Angeles County
Los Angeles County has two paths. If you already have a recipient to work for, such as a family member you care for, you enroll as a new IHSS provider through DPSS. If you want PASC to refer you to recipients, you also apply to the PASC Homecare Registry, which has its own application.
Two ways to start working
New IHSS provider
You already have a recipient to work for, such as a family member you care for.
- Call the IHSS Helpline, (888) 822-9622, to start enrollment.
- Attend provider orientation, in person or online.
- Visit a DPSS IHSS office with your photo ID and Social Security card, and turn in the enrollment forms.
- Pass a California DOJ Live Scan background check, using the county’s form. You pay for it.
- Check your clearance on PASC’s background check line, (877) 565-4482.
Join the Registry
You want PASC to refer you to recipients who need a provider.
- Be an eligible IHSS provider first: orientation done and background check cleared.
- Fill out the Registry Provider Application online, or send it by email, mail or fax.
- Or go to a two-hour Registry information meeting.
- Or apply in person at PASC in Pasadena, Monday–Friday, 9 a.m.–4 p.m.
- Providers with Tier 2 convictions can’t join the Registry.
Registry questions: (877) 565-4477 (press 2, then 1, for information meetings). Enrollment questions: IHSS Helpline (888) 822-9622, Monday–Friday, 8 a.m.–5 p.m. Background check status: (877) 565-4482.
New provider enrollment
- Call the IHSS Helpline at (888) 822-9622, Monday through Friday, 8 a.m. to 5 p.m., to start enrollment.
- Attend provider orientation, in person or online.
- Visit a DPSS IHSS office to show your photo ID and Social Security card and turn in the enrollment forms (SOC 426 and SOC 846).
- Pass a California Department of Justice Live Scan background check, using the form the county gives you. The provider pays for it.
- Check your background check status on PASC’s hotline, (877) 565-4482.
Bring your original, current photo ID and Social Security card, plus a photocopy of each. You can work for more than one recipient, up to 66 hours a week in total. Timesheets go through the state’s Electronic Services Portal or the Telephone Timesheet System, (833) 342-5388. Since October 24, 2026, the portal asks for a one-time passcode at sign-in once your password expires.
Joining the PASC Homecare Registry
- Be an eligible IHSS provider: orientation done and Department of Justice background check cleared.
- Complete the Registry Provider Application online, or send it to PASC by email, mail, or fax.
- Or attend a two-hour Registry information and recruitment meeting.
- Or apply in person at PASC in Pasadena, Monday through Friday, 9 a.m. to 4 p.m. Plan on up to an hour.
Call (877) 565-4477, then press 2 and 1, to ask about information meetings. Providers with Tier 2 convictions can’t join the Registry. The Registry is free and voluntary.
Two PASC provider pages are out of date
PASC’s “IHSS Provider Enrollment Process” page, last updated in October 2022, lists fax numbers for El Monte, Hawthorne and Rancho Dominguez offices. DPSS now lists seven IHSS offices: Burbank, Chatsworth, Lancaster, Metro, Monterey Park, Pomona and Torrance. Use the office fax numbers on the DPSS IHSS page.
PASC’s Provider Info page gives 1-888-202-4248 and 1-800-992-1660 for reporting abuse. The county’s 24-hour Elder and Dependent Abuse Hotline is (877) 477-3646, and PASC’s own Links page uses that number too.
What Los Angeles County IHSS providers earn
Los Angeles County IHSS providers earn $19.64 an hour in 2026, according to DPSS and the state’s county wage table. That is the state minimum wage plus a $2.74 county supplement. SEIU Local 2015 says pay will stay $2.74 above the state minimum, which would mean $20.14 in January 2027, but no 2027 rate has been published.
Los Angeles County IHSS pay
- Current rate2026$19.64per hour since January 1, 2026, per DPSS and the state’s county wage table.
- January 2027 (expected)$20.14per hour if pay stays $2.74 above the new $17.40 state minimum, as SEIU Local 2015 says. Not yet confirmed by the county or the state.
- After 2026TBDThe one-year contract between PASC and SEIU Local 2015 ends December 31, 2026. Watch for a new agreement.
The state minimum wage rises to $17.40 on January 1, 2027. Every county raise needs state approval before it is paid.
California’s minimum wage rises to $17.40 on January 1, 2027. The current contract between PASC and SEIU Local 2015 runs from January 1 to December 31, 2026, and we did not find a 2027 agreement. Back-up providers earn more: $21.64 an hour through the state Back-Up Provider System and $22.64 through PASC’s Back-Up Attendant Program. Every county raise must be approved by the state before it shows up in a paycheck.
The January 2027 rate is not confirmed yet
The $19.64 rate is confirmed by DPSS, the state’s county wage table and the Board of Supervisors. The $20.14 figure is our calculation: SEIU Local 2015 says Los Angeles County pay will stay $2.74 above the state minimum wage, and the minimum rises to $17.40 on January 1, 2027. As of November 7, 2026, we found no county, state or PASC notice of a 2027 rate.
Call PASC at (877) 565-4477 or the SEIU 2015 Member Action Center at (855) 810-2015 to confirm.
IHSS and your regional center: seven centers serve Los Angeles County
If you or your child has a developmental disability, your regional center depends on where you live. California has 21 regional centers, and seven of them split Los Angeles County by area. Some ZIP codes are shared, so check your street address with the DDS regional center lookup before you call.
Regional centers in Los Angeles County
Seven regional centers serve people with developmental disabilities in Los Angeles County, each in its own part of the county.
Who they serve
People of all ages with developmental disabilities, such as intellectual disability, cerebral palsy, epilepsy and autism, plus infants and toddlers through Early Start.
How to apply
Find your center by street address, then contact its intake team. Each center below links to its own intake page.
Eastern Los Angeles Regional Center
Alhambra, East Los Angeles, the Northeast and Whittier areas, including Monterey Park, Montebello, Pico Rivera, Rosemead, San Gabriel and parts of Whittier.
1000 S. Fremont Ave., Alhambra, CA 91803
Frank D. Lanterman Regional Center
Hollywood-Wilshire, Central Los Angeles, Glendale, Burbank, La Cañada Flintridge, La Crescenta and Pasadena.
3303 Wilshire Blvd., First Floor, Los Angeles, CA 90010
Harbor Regional Center
The South Bay, Harbor, Long Beach and southeast areas of the county.
21309 Hawthorne Blvd., Torrance, CA 90503
North Los Angeles County Regional Center
The San Fernando, Santa Clarita and Antelope valleys.
9200 Oakdale Ave., Suite 100, Chatsworth, CA 91311
San Gabriel/Pomona Regional Center
The El Monte, Foothill and Pomona areas, including Altadena, Arcadia, Azusa, Covina, Diamond Bar, Glendora, Pomona and West Covina.
75 Rancho Camino Drive, Pomona, CA 91766
South Central Los Angeles Regional Center
South Los Angeles, Watts, Leimert Park, Florence-Firestone and West Adams, and the cities of Bell, Bell Gardens, Compton, Cudahy, Downey, Huntington Park, Lynwood, Maywood, Vernon, South Gate, Gardena and Paramount.
2500 S. Western Ave., Los Angeles, CA 90018
Westside Regional Center
The Inglewood and Santa Monica-West areas, including Beverly Hills, Culver City, El Segundo, Hawthorne, Inglewood, Malibu, Santa Monica and West Los Angeles.
777 S. Aviation Blvd., Suite 105, El Segundo, CA 90245
A regional center family? IHSS Connect helps families and caregivers connect within regional center–supported programs across California.
Find your regional center →Under the Lanterman Act, a developmental disability is one that begins before age 18, is expected to continue indefinitely, and is a substantial disability. It includes intellectual disability, cerebral palsy, epilepsy, and autism, along with closely related conditions. Regional centers also serve infants and toddlers through Early Start. To apply, contact the regional center that serves your address; each one has its own intake line or online form.
Regional centers expect you to use IHSS first
By law, a regional center can't pay for a service that IHSS would cover if you meet IHSS criteria but choose not to apply (Welfare and Institutions Code §4659(c)). This is why your regional center service coordinator may ask you to apply for IHSS.
IHSS and regional center services can be used together. Ask your service coordinator how your IHSS hours fit with the rest of your Individual Program Plan (IPP).
IHSS Connect also lists every California regional center, with addresses and websites: Find your regional center.
If you disagree with a decision
If the county denies your application, cuts your hours, or ends your services, you can ask a state judge to review it.
You have 90 days to ask for a state hearing
If the county denies IHSS, cuts your hours, or ends services, you can ask for a state hearing within 90 days of the notice (Welfare and Institutions Code §10951). Call the CDSS State Hearings Division at (800) 743-8525 (TDD 800-952-8349), file online, or use the form on the back of your Notice of Action.
If you ask before the change takes effect, ask whether your current services can continue until the hearing decision. This is called "aid paid pending."
You can also ask for a reassessment at any time if your needs change. You don’t have to wait for your yearly visit.
Los Angeles County IHSS contacts
Who to call in Los Angeles County
- Apply for IHSS (DPSS)(888) 944-4477Local: (213) 744-4477. Or the IHSS Helpline, option 4.
- PASC Public Authority & Registry(877) 565-4477Homecare Registry and provider help. TTY (626) 737-7512.
- DPSS IHSS Helpline(888) 822-9622Case questions, provider enrollment, adding a provider. Monday–Friday, 8 a.m.–5 p.m.
- Adult Protective Services (24 hours)(877) 477-3646Report suspected abuse or neglect of an older or dependent adult.
- IHSS Service Desk (state payroll)(866) 376-7066Timesheet, ESP and paycheck problems.
Find a caregiver or IHSS work in Los Angeles County
Approval is only half of it. You still need a caregiver, and caregivers need families to work for. IHSS Connect is a free online registry where Los Angeles County families and caregivers can find each other by city, county, or ZIP code.
Families served by any of Los Angeles County’s seven regional centers can use IHSS Connect too. Hiring happens between you, and pay goes through the program that authorized the care, not through IHSS Connect.
Find care, or find work, in Los Angeles County.
IHSS Connect is California's free online registry for families and caregivers. Search by city, county or ZIP code, from Lancaster to Long Beach.
Browse caregivers near you, read their profiles, and message the ones who fit.
Find caregiversSee job posts from families near you and build a profile families can find.
Find caregiving jobs- Free for families and caregivers
- 17 languages
- Optional background check badge
Served by a Los Angeles County regional center? IHSS Connect helps families and caregivers connect within regional center–supported programs across California. See the regional centers page →
IHSS Connect helps you find each other. Hiring happens between you, and IHSS pay goes through the state's IHSS payroll, not through IHSS Connect. New here? See how it works.
Keep reading
More from IHSS Connect
- Becoming a providerHow to Set Up a Relative as an IHSS Provider in Los Angeles CountyRead
- Finding careLooking for the PASC Registry? A Faster Way to Find a Caregiver in L.A.Read
- Provider pay2027 IHSS Raises by County: Every Increase We Can Confirm So FarRead
- Your hoursHow to Get More IHSS Hours: A Step-by-Step GuideRead
- Your assessmentHow to Prepare for an IHSS Home Visit Without Feeling JudgedRead
- Regional centersIHSS and Regional Center in 2026: New DDS Data Sharing ExplainedRead
Sources
44 sources
Every figure in this article traces to one of these records. Each opens in a new tab.
- Los Angeles County DPSS: In-Home Supportive Services (IHSS) (checked November 2026)Apply at (888) 944-4477 or (213) 744-4477, or the IHSS Helpline (888) 822-9622, option 4, Mon–Fri 8–5; mail to PO Box 769, Rosemead; fax (562) 684-4264; office fax numbers; PASC is the Public Authority.
- Los Angeles County DPSS: IHSS Brochure PA 6253 (January 2026)Seven IHSS district offices and addresses; Rosemead mailing address and fax; Telephone Timesheet System (833) 342-5388; PASC, SEIU 2015 and abuse hotline numbers.
- Los Angeles County DPSS: IHSS Providers and How to Be a Provider (checked November 2026)Orientation in person or online; visit an IHSS office with photo ID and Social Security card; Live Scan form; $19.64 wage, BUPS $21.64, BUAP $22.64; 66 hours a week across recipients.
- Los Angeles County DPSS: IHSS Recipients (checked November 2026)PASC registry (877) 565-4477; add or change a provider through the IHSS Helpline.
- Los Angeles County DPSS: IHSS Resources and Helpful Links (checked November 2026)IHSS Service Desk (866) 376-7066; PASC background check line (877) 565-4482; SEIU 2015 (855) 810-2015; APS (877) 477-3646.
- Los Angeles County DPSS: IHSS Agency Directory and Resources (October 8, 2026)IHSS application line (888) 944-4477; still lists the older City of Industry PO box and fax (562) 222-2827; SEIU 2015 represents IHSS providers.
- Los Angeles County DPSS: IHSS Brochure PA 6253 (July 2024)Older City of Industry mailing address and fax; older office names El Monte, Hawthorne and Rancho Dominguez.
- Los Angeles County DPSS: IHSS Timesheets and Electronic Visit Verification (checked November 2026)Telephone Timesheet System (833) 342-5388; one-time passcode sign-in for the Electronic Services Portal from October 24, 2026.
- County of Los Angeles: Services Locator, DPSS IHSS offices (checked November 2026)Seven IHSS office addresses, open Monday–Friday, 8 a.m.–5 p.m.; separate help line numbers for each office.
- PASC: Contact (April 2023)3452 E. Foothill Blvd., Suite 900, Pasadena; Monday–Friday, 8 a.m.–5 p.m.; (877) 565-4477; TTY (626) 737-7512.
- PASC: About PASC (November 2025)Public Authority set up by the Board of Supervisors in 1997; employer of record for wage bargaining; Homecare Registry; trainings.
- PASC: All About IHSS and IHSS Offices (March 2026)Seven IHSS offices with addresses, each open Monday–Friday, 8 a.m.–5 p.m., reached through (888) 822-9622.
- PASC: Homecare Registry (October 2025)Free, voluntary registry; referral lists of up to five providers.
- PASC: PASC Providers (November 2026)Registry eligibility; online, email, mail or fax application; two-hour information meetings (press 2, then 1); in-person applications 9 a.m.–4 p.m.; Tier 2 exclusion.
- PASC: Recipient/Provider Questions (October 2025)Original photo ID and Social Security card shown in person, with photocopies; the provider pays for fingerprints.
- PASC: Background Check Hotline (September 2025)(877) 565-4482 for background check status.
- PASC: IHSS Provider Enrollment Process (October 2022)Older page that still lists El Monte, Hawthorne and Rancho Dominguez office fax numbers.
- PASC: Provider Info (November 2025)Lists older abuse-report numbers 1-888-202-4248 and 1-800-992-1660; SEIU Local 2015 represents all Los Angeles County IHSS providers.
- PASC: Links (March 2026)Adult Protective Services and Elder Abuse Hotline (877) 477-3646.
- Los Angeles County Aging and Disabilities Department: Adult Protective Services (checked November 2026)Elder and Dependent Abuse Hotline (877) 477-3646, 24 hours a day, 7 days a week.
- CDSS: County IHSS Wage Rates, Individual Providers (October 2026)Los Angeles $19.64 an hour, effective January 1, 2026.
- Los Angeles County Board of Supervisors: Motion on raising IHSS home care worker wages (September 2, 2025)$18.90 on January 1, 2026 from the state minimum wage, plus a $0.74 supplement, for $19.64; needs CDSS approval; BUAP $3 differential.
- SEIU Local 2015: LA IHSS: Vote Now to Secure Quality Wages for Quality Home Care (September 15, 2025)One-year PASC agreement, January 1 to December 31, 2026; $19.64; wages to stay $2.74 above the state minimum wage going forward.
- PASC: Back-Up Program (July 2026)BUAP providers earn $3 an hour more and BUPS providers $2 more than regular IHSS providers.
- U.S. Census Bureau: QuickFacts, Los Angeles County9,694,934 residents (July 1, 2025 estimate); 4,059.28 square miles of land.
- California Department of Finance: E-1 City and County Population Estimates (May 2026)88 incorporated cities; city populations used to pick the ten largest.
- California DDS: Regional Center listingsAddresses, phones and service areas of the seven regional centers in Los Angeles County.
- California DDS: Lookup Regional Centers by CountyAddress and ZIP lookup for the regional center that serves you.
- Eastern Los Angeles Regional Center: Apply for Services and Service Area MapELARC communities, address and phone; intake lines for under 3 and age 3 and up.
- Frank D. Lanterman Regional Center: Contact Us (June 2026)3303 Wilshire Blvd., First Floor; (213) 383-1300; areas served; intake line (213) 252-8610.
- Harbor Regional Center: Locations and Hours (December 2025)Main building and lobby at 21309 Hawthorne Blvd., Torrance; (310) 543-0100. Harbor serves the South Bay, Harbor, Long Beach and southeast areas.
- North Los Angeles County Regional Center: Eligibility (August 2026)Serves the San Fernando, Santa Clarita and Antelope valleys; apply online or at (818) 778-1900; some ZIP codes are shared.
- San Gabriel/Pomona Regional Center: Who Do We ServeCommunities served in the El Monte, Foothill and Pomona areas; (909) 620-7722, 24 hours; 75 Rancho Camino Drive, Pomona.
- South Central Los Angeles Regional Center: Apply for 3 Years of Age and OlderCommunities and cities served; (213) 744-7000; intake extensions.
- Westside Regional Center: Service AreaCities covered; online intake for any age at westsiderc.org/intake.
- Welfare and Institutions Code §4512 (Justia, 2025)Definition of developmental disability: begins before 18, expected to continue indefinitely, substantial disability.
- Welfare and Institutions Code §4659 (Justia, 2025)Regional centers may not buy services available from IHSS when a consumer meets the criteria but chooses not to pursue it.
- CDSS: In-Home Supportive Services ProgramState eligibility criteria; SOC 873 before authorization; recipient as employer; SOC 295; no fees for IHSS forms.
- CDSS: All County Letter 11-7645-day SOC 873 window; temporary authorization when waiting risks out-of-home placement.
- CDSS: All County Letter 16-78Good-cause extension of 45 more days, requested before the first 45 expire.
- CDSS: State Hearing Requests90 days to request a state hearing; (800) 743-8525.
- DHCS Medi-Cal Rx: State Fair Hearing Request FormWelfare and Institutions Code §10951; TDD 800-952-8349.
- IHSS Connect: 2027 IHSS Raises by County$17.40 state minimum wage on January 1, 2027; Los Angeles County $20.14 shown as calculated; IHSS Service Desk (866) 376-7066.
- CDSS: Monthly IHSS Program Data (September 2026)314,976 Los Angeles County authorized IHSS recipients in September 2026.
CDSS is the primary authority for statewide IHSS rules; Los Angeles County DPSS and PASC, its Public Authority, are the authority for local offices and wages; DDS and the Lanterman Act govern regional centers. Where county guidance and the statute differ, the statute governs.
About this article
IHSS Connect publishes this article for general information and education. It is not legal advice, and reading it does not create an attorney–client relationship. IHSS Connect is not a law firm and is not affiliated with the California Department of Social Services, Los Angeles County, PASC (the Personal Assistance Services Council), any regional center, or any union.
Program rules, wages, phone numbers, and office details change. Only Los Angeles County IHSS can decide what you are eligible for, and only DPSS and PASC can confirm your pay rate.
If a decision on your case looks wrong, or you want advice about your own situation, talk to someone who can look at your file:
- Free and low-cost legal help: LawHelpCA.org
- CDSS State Hearings Division: (800) 743-8525
- CDSS Public Inquiry and Response: 1-800-952-5253
Office details, phone numbers and wages verified November 2026.
